What is the buyer protection fee?

Safety is a top priority at Movehunt. That’s why every purchase on our platform is covered by buyer protection.

A 5% Buyer protection fee is automatically added at checkout and applies to the total cost of your order.

This fee helps us make sure your payment and your experience are protected from start to finish.

Buyer protection is applied automatically to every purchase and is not optional, so every transaction on Movehunt is protected equally.

What does buyer protection include?

Secure payments

When you pay on Movehunt, your money is handled through trusted, encrypted payment partners.

Funds are only released once the transaction is completed properly and both sides have confirmed the sale.

If the seller doesn’t complete the handover, you’ll be refunded in full — just reach out and we’ll take care of it.

Buyer support

If anything goes wrong with your order, our support team is here to help you.

Fraud prevention & safety

We use different safety measures across the platform to prevent prohibited items and suspicious activity. We also follow strict personal data protection standards to keep your information secure.

How is the buyer protection fee calculated?

The Buyer Protection Fee is 5% of your total order amount, one of the lowest rates in the market.

Example:

You buy an item for €10

→ Buyer protection fee (5%) = €0.50

→ Final total = €10.50

Why do we charge this fee?

We keep our buyer protection fee simple, fair, and among the lowest in the space — so more of your money stays with you, while your transaction stays protected.

The fee helps us cover:

• Payment security

• Dispute handling

• Real human support

• Platform safety systems

About issues & refunds

Right now, Movehunt focuses on safe, verified handovers between buyers and sellers.

If:

• A seller doesn’t show up

• The handover doesn’t happen

• Or something serious goes wrong

Our support team will review the case and help find a fair solution.

⚠️ Buyer protection only applies to payments made directly through Movehunt.

If you pay outside the platform, we can’t guarantee protection.